[xep-support] Re: String encoding issue

From: Morley Tooke <morley.tooke_at_ADDRESS_REMOVED>
Date: Thu Jul 19 2018 - 09:51:32 PDT

Hi Kevin,

I've done some more digging on this.

To refresh you, this element:

<fig id="fig_ddr_pvp_xdb" class="- topic/fig ">
   <title class="- topic/title ">Injection Well W01I01: Process
Control</title>
...
fails to render the digits after the W and produces this output:

*Figure: Injection Well W*

whereas this element:

 <fig id="fig_ddr_pvp_xdb" class="- topic/fig ">
   <title class="- topic/title ">Injection Well Y01I01: Process
Control</title>
...

 produces this output:

*Figure: Injection Well Y01I01: Process Control*

I can change that string to anything else and it works fine, but this
string seems to get picked up by some other process.

This is what my FO looks like:

  <fo:block id="unique_11_Connect_42_fig_ddr_pvp_xdb"><fo:inline
id="unique_11_Connect_42_image_cxc_yvw_j2b"
margin-right="0.15in"><fo:external-graphic content-width="5.5in"
src="url(images/fc_all_field_common_injection_well_W01_pcd.png)"/></fo:inline><fo:block
font-size="10pt" font-weight="bold"
keep-with-previous.within-column="always"
keep-with-previous.within-page="always" space-after="10pt"
space-before="0pt" line-height-shift-adjustment="disregard-shifts"
font-family="agenda,helvetica,Symbol">Figure 7: Injection Well W01I01:
Process Control</fo:block></fo:block>

  <fo:block
id="unique_11_Connect_42_fig_ddr_pvp_xdb_d2e1293a1310"><fo:inline
id="unique_11_Connect_42_image_cxc_yvw_j2b_d2e1298a1310"
margin-right="0.15in"><fo:external-graphic content-width="5.5in"
src="url(images/fc_all_field_common_injection_well_W01_pcd.png)"/></fo:inline><fo:block
font-size="10pt" font-weight="bold"
keep-with-previous.within-column="always"
keep-with-previous.within-page="always" space-after="10pt"
space-before="0pt" line-height-shift-adjustment="disregard-shifts"
font-family="agenda,helvetica,Symbol">Figure 8: Injection Well Y01I01:
Process Control</fo:block></fo:block>

Other things:

1. The html output works as expected.
2. The stock dita pdf2 output has the same error, so it doesn't seem to be
my custommization.
3. I'm using Version 4.24.395

I'm at a loss. I've tweaked my customization and found nothing (attrs and
xslt) .Can you please create a fig.title element with that string in it and
see what happens?

Thanks

On Tue, Jul 17, 2018 at 2:46 PM Kevin Brown <kevin@renderx.com> wrote:

> Another debug test would be to run the document to FO (do not delete the
> final FO that is being sent).
>
> Examine that.
>
> 1) Are the characters there or not? If they are not … it is
> something in the DITA/XSL chain and has nothing to do with the PDF
> generation.
>
> 2) If they are … then post the two snippets of the FO so we can
> examine what fonts are used and what character selection strategy
>
>
>
> Kevin Brown
>
> RenderX
>
>
>
> *From:* Xep-support [mailto:xep-support-bounces@renderx.com] *On Behalf
> Of *Kevin Brown
> *Sent:* Tuesday, July 17, 2018 11:37 AM
> *To:* 'RenderX Community Support List' <xep-support@renderx.com>
> *Subject:* [xep-support] Re: String encoding issue
>
>
>
> It is completely unclear how this relates to RenderX but one guess would
> be that you are using different fonts in each of the two representations.
>
> One font contains those glyphs, the other does not.
>
> Check what fonts are used in each of two cases.
>
>
>
> Kevin Brown
>
>
>
>
>
> *From:* Xep-support [mailto:xep-support-bounces@renderx.com
> <xep-support-bounces@renderx.com>] *On Behalf Of *Morley Tooke
> *Sent:* Tuesday, July 17, 2018 11:32 AM
> *To:* RenderX Community Support List <xep-support@renderx.com>
> *Subject:* [xep-support] String encoding issue
>
>
>
> Hello,
>
>
>
> One of my writers has run into an issue where a string of numbers in a
> fig is being rendered out of his topic. I've seen this once before with a
> very similar string.This is his code:
>
>
>
> <title class="- topic/title ">Injection Well W01I01: Process
> Control</title>
>
>
>
> His output looks something like this:
>
>
>
> *Injection Well W*
>
>
>
> There is nothing special in the PDF customization code.
>
>
>
> This is the rest of his email to me:
>
>
>
> *The basic gist is that I have a well that is labelled W010I01. And when I
> enter that label in body text, it renders fine in the PDF. However, when I
> enter it in a fig title tag, the W will render, but the rest of the text is
> left blank. EG:*
>
>
>
> *I have tried a few variations in the title text to see what happens.
> Adding a space between W and 0 works fine:*
>
>
>
> *As does replacing the first 0 with a capital O:*
>
>
>
> *But W01xxx is a no-go. So, far as I can gather, EasyDITA or Oxygen are
> interpreting that W01xxx as something other than plain text, and removing
> it from the document altogether. *
>
>
>
> Thanks in advance,
>
>
>
> Morley
>
>
>
>
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Received on Thu Jul 19 09:51:28 2018

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