[xep-support] Postscript Printing Problem

From: Jez Brewster <jezbrewster@datamonitor.com>
Date: Fri Oct 29 2004 - 01:31:20 PDT

I'm currently generating PDFs using XEP 3.8 (Java). XEP has proved to be a great tool for quickly creating PDFs, using the Tutorial and UserGuide documentation for reference.
However, I am aware that I know very little about any performance tuning considerations, and also about Postscript printing issues.
The problem is that various subscribers to our service (delivery of products owned under the service is provided in a variety of formats including PDF) have reported problems with using Postscript printers to print delivered PDF content.
For example, one error raised by a subscriber stated that our product "crashes my HP LaserJet 4050N Postscript Printer (page says ERROR: typecheck, OFFENDING COMMAND: filter) when printing from Acrobat Professional 6.02." What adds to my confusion is that the PDF product has previously been provided to subscribers via Acrobat Distiller generated content, and the subscribers have stated that no problems occurred previously with printing the Distiller generated PDFs.
This problem may be related to the fact that the XEP generated PDF has a size of 225KB but when I choose to print to a Postscript file (choosing "Print to File" on the File -> Print menu), the size rises to 11MB. PDFs of the same product type generated via Distiller were of a size 275KB but only rose to 330KB when I chose "Print to File". Also, the printing of new XEP generated product (where printing works on my PC, as opposed to the client that has reported the problem) is noticeable slower as a result.
I'd be grateful for any advice on what I am doing incorrectly.
Attached to this email is some of the sample XSL-FO (I could not attach the full XSL-FO and get the message to appear on the mailing list).
Jez Brewster

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Received on Fri Oct 29 02:31:17 2004

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