[xep-support] Re: PDF output is not created

From: Kirch Fritz <Friedrich.Kirch_at_ADDRESS_REMOVED>
Date: Thu Feb 13 2020 - 02:30:29 PST

Can you show us your fo-file?

Von: Xep-support <xep-support-bounces@renderx.com> Im Auftrag von Darren Munt
Gesendet: Donnerstag, 13. Februar 2020 01:43
An: kevin@renderx.com; RenderX Community Support List <xep-support@renderx.com>
Betreff: [xep-support] Re: PDF output is not created

This may also assist:

Exception Message:

Unexpected end of stream

Stack Trace:
at Cliser.Protocol.Recv(String& arg) at Cliser.Client.Render(Stream foStream, Stream outStream, Int64 length, String sysid) at XEP.Formatter.Format(Stream xml, Int64 length, String systemId, String mimeType, Stream output) at XEP.Formatter.Format(Stream xml, String systemId, String mimeType, Stream output)

From: Xep-support [mailto:xep-support-bounces@renderx.com] On Behalf Of kevin@renderx.com<mailto:kevin@renderx.com>
Sent: Thursday, 13 February 2020 5:21 AM
To: 'RenderX Community Support List' <xep-support@renderx.com<mailto:xep-support@renderx.com>>
Subject: [xep-support] Re: PDF output is not created

I think more information is required.

  1. How are you running RenderX? Through your own API? through XEP Assistant? Through command line?
  2. You should post your complete setting in CliserService.exe.config (and maybe check them) ... has a path changed or java installation been updated?
  3. What is the full log not just the last few lines?

Kevin Brown

From: Xep-support <xep-support-bounces@renderx.com<mailto:xep-support-bounces@renderx.com>> On Behalf Of Darren Munt
Sent: Tuesday, February 11, 2020 11:20 PM
To: RenderX Community Support List <xep-support@renderx.com<mailto:xep-support@renderx.com>>
Subject: [xep-support] PDF output is not created

I'm having a problem with an XEP installation that has been working previously but seems to be now having an issue.

The generation process seems to work OK in that there are no errors reported, but the resulting PDF is 0kb in size. I have compared the log output from a recent execution with one done a couple of weeks ago when it was working fine. The only difference I can see is that the last few log lines are missing from the recent one. These lines exist in the successful log but not in the bad one:

event page-number 1
event page-number 2
event page-number 3
event page-number 4
closeState generate

The failed run stops at this line:

event output-format pdf

Can you give me any suggestions on why it might be falling over now? Cliser is running under the System Account so I don't think it's file permissions.

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Received on Thu Feb 13 02:28:55 2020

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