[xep-support] Re: Issue with PDF images

From: Kevin Brown <kevin_at_ADDRESS_REMOVED>
Date: Thu Feb 07 2019 - 19:59:17 PST

Likely the PDF you are including is corrupt or incompatible.


Please send the PDF itself.




From: Xep-support [mailto:xep-support-bounces@renderx.com] On Behalf Of Hugo
Sent: Thursday, February 07, 2019 7:47 PM
To: RenderX Community Support List <xep-support@renderx.com>
Subject: [xep-support] Issue with PDF images


Hi ,


I am getting the following issue with one of my images:


[error] Failed to create image file:/c://images/24984.pdf of type null

[error] com.renderx.graphics.ImageFormatException: Unsupported type (4) of
entries in a cross-reference stream.


Is there a way to get more information on what this error is? And how to
check for what causes this on the image itself?




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Received on Thu Feb 7 19:59:07 2019

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