[xep-support] Re: Issue with PDF images

From: Kevin Brown <kevin_at_ADDRESS_REMOVED>
Date: Thu Feb 07 2019 - 19:59:17 PST

Likely the PDF you are including is corrupt or incompatible.

 

Please send the PDF itself.

 

Kevin

 

From: Xep-support [mailto:xep-support-bounces@renderx.com] On Behalf Of Hugo
Inacio
Sent: Thursday, February 07, 2019 7:47 PM
To: RenderX Community Support List <xep-support@renderx.com>
Subject: [xep-support] Issue with PDF images

 

Hi ,

 

I am getting the following issue with one of my images:

 

[error] Failed to create image file:/c://images/24984.pdf of type null

[error] com.renderx.graphics.ImageFormatException: Unsupported type (4) of
entries in a cross-reference stream.

 

Is there a way to get more information on what this error is? And how to
check for what causes this on the image itself?

 

Thanks,

Hugo

_______________________________________________
(*) To unsubscribe, please visit http://lists.renderx.com/mailman/options/xep-support
(*) By using the Service, you expressly agree to these Terms of Service http://w
ww.renderx.com/terms-of-service.html
Received on Thu Feb 7 19:59:07 2019

This archive was generated by hypermail 2.1.8 : Thu Feb 07 2019 - 19:59:13 PST