[xep-support] Unable to connect to XXX:6570 CLISER server

From: Darren Munt <darrenm@ardex.com.au>
Date: Mon Dec 23 2013 - 15:56:07 PST

This is a new install on Windows 7 server sp2. I've installed Cliser, XEP and XEP Win. When I pass a document to the XEPWin component, it returns "Unable to connect to XXX:6570 CLISER server" where xxx is my machine name. This is the output in the cliser log file:

Starting Cliser service ...
XEP-LICENSE=C:\Program Files\RenderX\XEPWin\xep\license.xml
XEP-CONFIG=C:\Program Files\RenderX\XEPWin\xep\xep.xml
XEP-JAR=C:\Program Files\RenderX\XEPWin\xep\lib\xep.jar
CLISER-JAR=C:\Program Files\RenderX\XEPWin\xep\lib\cliser.jar
Calculating Cliser ports ...
Starting servers ...
Starting java: -Xrs -Dcom.renderx.xep.CONFIG="C:\Program Files\RenderX\XEPWin\xep\xep.xml" -Dcom.renderx.xep.LICENSE="C:\Program Files\RenderX\XEPWin\xep\license.xml" -cp "";"C:\Program Files\RenderX\XEPWin\xep\lib\cliser.jar";"C:\Program Files\RenderX\XEPWin\xep\lib\xep.jar" com.renderx.xepx.cliser.Engine -port 6570 -hcport 6571
Starting load balancer ...
05:12:57 Received a request: /create-formatter/
Current formatter: 0

The last two lines repeat each time I call it, so I'm assuming that the request is reaching Cliser but it is failing and that the clue is in "Current formatter: 0" but a search of your site for that string yields nothing. If you could point me towards a resolution, I would be greatly appreciative. Thanks!


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Received on Mon Dec 23 15:56:20 2013

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