From: Richard Vincent (Richard.Vincent@excosoft.se)
Date: Thu Aug 26 2004 - 04:54:33 PDT
Dear David
I don't know if this is the sort of thing you want .... Looking forward to
version 4! A more detailed case history of the implementation referred to
below will be published in an American technical journal later this year. If
you like I can send you the URL when the article becomes available on the
Web.
..................................
Our company specialises in document management processes - structuring,
visualisation, refinement and re-use. Our customers range from small
businesses to large corporations and government agencies. Our solutions are
based on standards such as XML, XSL and SVG and are both client and server
based. We also maintain a proprietary hierarchical XML editor and our own
versionimg software.
A documentation solution we implemented for one of our customers - FLIR
Systems, a global leader in the infrared camera market - was designed to
speed up production and reduce translation costs. The sole member of Flir's
documentation team was struggling with traditional publishing tools and
desperately needed an automated solution. Not only did he need to deliver a
considerable number of customer manuals, but he needed to do it in many
different languages, including Chinese! However good an XML based document
management system might be, if the final goal is published manuals the whole
thing falls flat on its face without a competent rendering engine. Without
XEP this project would not have been possible.
Here is an extract from a mail sent to us by Mats Broberg, Flir's Technical
Documentation Manager:
------------------
To: Excosoft
Subject: Some impressive statistics for your company.
.....
* Number of manuals: 300 (growing by approx. 20% per year)
* Number of languages: 17
* Documentation staff: 1 person
* Formatting speed: Just carried out a test with the A series manuals. XEP
speeds along at a valiant 11,400 pages per hour.
* Page formattings per revision of all manuals for the two largest product
families: approx. 30,000 - 40,000 pages.
* Page formattings of all manuals for the two largest product families:
Approx 150,000 - 200,000 pages.
* Real number of page formattings per year of all manuals for all product
families: Approx 250,000 - 300,000 pages.
* Manuals dispatched from FLIR each year: 7000-8000.
Mats Broberg
Technical Documentation Manager
FLIR Systems AB
------------------
We have used XEP for several years now, in widely varying production
environments. I can warmly recommend the product, not only because of its
excellence and competitive pricing but also because of the amazingly high
level of support. Problems we have had with some esoteric issues have been
fixed promptly, sometimes within a matter of hours!
Yours sincerely
Richard Vincent
Senior Consultant
Excosoft AB
http://www.excosoft.se
mailto:vincent@excosoft.se
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