[xep-support] User Case

From: Richard Vincent (Richard.Vincent@excosoft.se)
Date: Thu Aug 26 2004 - 04:54:33 PDT

  • Next message: David Tolpin: "Re: [xep-support] User Case"

    Dear David
    I don't know if this is the sort of thing you want .... Looking forward to
    version 4! A more detailed case history of the implementation referred to
    below will be published in an American technical journal later this year. If
    you like I can send you the URL when the article becomes available on the


    Our company specialises in document management processes - structuring,
    visualisation, refinement and re-use. Our customers range from small
    businesses to large corporations and government agencies. Our solutions are
    based on standards such as XML, XSL and SVG and are both client and server
    based. We also maintain a proprietary hierarchical XML editor and our own
    versionimg software.

    A documentation solution we implemented for one of our customers - FLIR
    Systems, a global leader in the infrared camera market - was designed to
    speed up production and reduce translation costs. The sole member of Flir's
    documentation team was struggling with traditional publishing tools and
    desperately needed an automated solution. Not only did he need to deliver a
    considerable number of customer manuals, but he needed to do it in many
    different languages, including Chinese! However good an XML based document
    management system might be, if the final goal is published manuals the whole
    thing falls flat on its face without a competent rendering engine. Without
    XEP this project would not have been possible.

    Here is an extract from a mail sent to us by Mats Broberg, Flir's Technical
    Documentation Manager:

    To: Excosoft
    Subject: Some impressive statistics for your company.

    * Number of manuals: 300 (growing by approx. 20% per year)
    * Number of languages: 17
    * Documentation staff: 1 person
    * Formatting speed: Just carried out a test with the A series manuals. XEP
    speeds along at a valiant 11,400 pages per hour.
    * Page formattings per revision of all manuals for the two largest product
    families: approx. 30,000 - 40,000 pages.
    * Page formattings of all manuals for the two largest product families:
    Approx 150,000 - 200,000 pages.
    * Real number of page formattings per year of all manuals for all product
    families: Approx 250,000 - 300,000 pages.
    * Manuals dispatched from FLIR each year: 7000-8000.

    Mats Broberg
    Technical Documentation Manager
    FLIR Systems AB

    We have used XEP for several years now, in widely varying production
    environments. I can warmly recommend the product, not only because of its
    excellence and competitive pricing but also because of the amazingly high
    level of support. Problems we have had with some esoteric issues have been
    fixed promptly, sometimes within a matter of hours!

    Yours sincerely

    Richard Vincent

    Senior Consultant
    Excosoft AB

    (*) To unsubscribe, send a message with words 'unsubscribe xep-support'
    in the body of the message to majordomo@renderx.com from the address
    you are subscribed from.
    (*) By using the Service, you expressly agree to these Terms of Service http://www.renderx.com/tos.html

    This archive was generated by hypermail 2.1.5 : Thu Aug 26 2004 - 05:12:20 PDT