From: David Tolpin (dvd@renderx.com)
Date: Sat Feb 01 2003 - 14:30:47 PST
> (among other things) I need to run through a PostScript printer. The PDF
> passes preflights, prints fine on an HP PCL printer but causes
> PostScript printers to crash and crashes Acrobat when I "save as"
> PostScript. My speculation is that there is something wrong in the
> embedding.
Dear Ken,
would be very helpful to have:
1) exact diagnostics by Acrobat (if it crashes, then it is an Acrobat bug, isn't it --
but we are still ready and willing to try and find a solution)
2) a test sample consisting of
- source .fo
- font set and configuration
- produced pdf.
If you can provide us with the sample, please
-- try to keep it as small as possible (I am behind a slow link)
-- send it off-list to support@renderx.com (and disregard the autoreply if you get it --
we'll receive your message anyway)
Thank you,
David Tolpin
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